Security at KonnectSP

Infrastructure

• Multi-region redundant architecture with 99.99% target uptime
• Real-time failover across regions; zero-downtime deployments
• Hardened cloud infrastructure with continuous vulnerability scanning

Encryption

• AES-256 encryption at rest for all customer data
• TLS 1.3 for all data in transit
• Per-tenant encryption keys with rotation policies

Access controls

• Role-based access controls with granular team permissions
• Single sign-on (SSO) and multi-factor authentication for all admin access
• Comprehensive audit logging on all sensitive operations

Compliance

KonnectSP operates a SOC 2 Type II ready environment. We can share our latest audit report under NDA. If your organization requires additional compliance attestations, contact us to discuss your requirements.

Data handling

Customer data is never sold, shared, or used to train shared AI models. Our processing is restricted to delivering the features you have requested, and you can export or delete your data on demand.

Reporting a vulnerability

We welcome responsible disclosure. Please report suspected vulnerabilities to security@konnectsp.com. We will acknowledge receipt within 3 business days.